AY 2020 Undergraduate School Course Catalog

/EL2 Advanced English 2

2021/01/30

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開講学期
/Semester
2020年度/Academic Year  4学期 /Fourth Quarter
対象学年
/Course for;
3rd year
単位数
/Credits
2.0
責任者
/Coordinator
ROY Debopriyo
担当教員名
/Instructor
ROY Debopriyo
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/09/15
授業の概要
/Course outline
Course Outline:
In this interesting course, students will be asked to design the script for a full-fledged movie documentary on a topic related to Industry 4.0 or smart homes/smart cities. Students during the quarter will have to use different semantic models (language use) for linguistic application, including developing the ontology (structure and links) of different variants of information and linkages which could be used to develop a proper thoughtful storyline (related to a technology that they find very interesting and futuristic) and an informative script. Different semantic models including text-mining, concept mapping, and infographics software will be used for information management purposes. A lot of time during this course will be spent on understanding the basics of workflow management as is done in a movie production project.
授業の目的と到達目標
/Objectives and attainment
goals
We will look forward to achieving multiple goals during the semester.

1. Develop a sense of how to analyze and search for information in the context of the application.

2. Develop a sense of how to manage different workforce and tasks in the context of the movie workflow design

3. To analyze specific audiences and rhetorical, informational, demonstrative and other situations in the design of a corporate movie documentary, through script design, dialogue writing, and subtitling.

4. Understand how to use various kinds of information modeling genres and linkages when developing an ontology for information delivery.
授業スケジュール
/Class schedule
The 1st, 7th and the 10th class meeting will be held face-to-face in the classroom, as assigned. All other class meetings will happen through Zoom.
The meeting schedule could change in short notice, depending on the need to meet for project completion.


Topic # 1:
Class 1:
Introduction to the Course
Seven Stages of Movie Production
Details of Film Production

Class 2-3:
Introduction to Movie Design (Week # 1) - 20%
Storyline and Screenplay
Adobe Spark Movie Poster

Topic # 2:
Class 4:
SketchBoarding
Mind Meister
Concept Mapping of the Movie Idea (Week # 2) - 15%

Class 5:
Screenplay Design Worksheet
Visual Storyline with Concept Mapping

Topic # 3:
Class 6:
What is Storyboarding
How to Storyboard
Storyline Creator

Class 7:
Introduction to Storyboarding (Week # 3) - 15%
Storyboard Assignment Instruction

Topic # 4:
Class 8-10
Introduction to StudioBinder: Workflow Management (Week # 4-6) - 25%
Write your Script
Manage your Project
Breakdown your Script
Schedule your Shoot
Plan your Shoots
Workflow Tab
Production Calendar
Breakdown Tab

Topic # 5:
Class 11-13:
Movie Shooting - 25%
iMovie Tutorial
Opening Credits Design
Merging Videos
Editing, Voiceover, Subtitles
Closing
Noise Reduction - Audio Optimiser

Class 14 - ETLTC-ACM Chapter Conference
教科書
/Textbook(s)
No textbooks needed. Lecture materials will be provided in class.
成績評価の方法・基準
/Grading method/criteria
The assessment rubric is part of the assignment instructions each week. However, a detailed grading schema will be maintained for each assignment. Please check the course webpage for the grading schema for each assignment.

Assessment (Overall Criteria): Each individual assignment will be graded against a specific set of criteria. A student will either get 0 or 1 for each category as is seen below.

1. Organisation of Ideas ( 0/1)
2. Clarity of Ideas (0/1)
3. Grammatical and Sentence Construction Issues (0/1)
4. Use and Explanation of Graphics (0/1)
5. User-Friendly Nature of the Information (0/1)
6. Text-Graphics Coordination (0/1)
7. Information Accessibility (0/1)


The grade distribution might be subjected to last minute changes.
Movie Discussion - 5 Bonus Points
Assignment # 1: Introduction to Storyline and Screenplay - 10%
Assignment # 2: Adobe Spark Movie Poster - 10%
Assignment # 3: Visual Storyline with Concept Mapping - 15%
Assignment # 4: Storyboarding Design - 15%
Assignment # 5: Workflow Management with StudioBinder - 25%
Assignment # 6: Movie Production with iMovies - 25%
履修上の留意点
/Note for course registration
Reasonable English language proficiency will help. Feel free to consult with your friends about your assignment. Group discussions are welcome.


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開講学期
/Semester
2020年度/Academic Year  4学期 /Fourth Quarter
対象学年
/Course for;
3rd year
単位数
/Credits
2.0
責任者
/Coordinator
HEO Younghyon
担当教員名
/Instructor
HEO Younghyon
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/01/15
授業の概要
/Course outline
This course is designed to provide students with skills and trainings in preparing and giving informal to formal English presentations. Trainings include sessions on increasing the fluency in English speaking and preparing/practicing English presentations.
授業の目的と到達目標
/Objectives and attainment
goals
Upon completion of the course, students should be able to:
1) increase fluency in English speaking
2) learn how to prepare/design English presentation materials
3) learn/practice useful techniques for presentations in various situations
4) overcome anxiety in speaking English and in giving oral presentations
授業スケジュール
/Class schedule
Class 1. Course Introduction
Class 2. Elements of Discussion
Class 3. Increasing English Fluency: Session 1
Class 4. Increasing English Fluency: Session 2
Class 5. Increasing English Fluency: Session 3
Class 6. Course Project Planning
Class 7. Effective Storytelling: story
Class 8. Effective Storytelling: structure
Class 9. Effective Storytelling: story-telling skills
Class 10. Effective Storytelling: body language
Class 11. Project: Progress Report
Class 12. How to edit a video/How to create a YouTube video
Class 13. Presentation Rehearsals (Individual meetings)
Class 14. Final Project Presentation: Session 1
Class 15. Final Project Presentation: Session 2
教科書
/Textbook(s)
No textbook
成績評価の方法・基準
/Grading method/criteria
Active Participation: 15%
4 Quizzes: 20%
Assignment: 10%
Mini Presentation: 10%
Final Project Presentation: 45%
履修上の留意点
/Note for course registration
Formal prerequisites: Before registering an advanced course (EL), a student must earn: 1) at least 3 credits from E1, E3, E5, E7, and 2) at least 2 credits from E2, E4, E6.
参考(授業ホームページ、図書など)
/Reference (course
website, literature, etc.)
Course materials (e.g. lecture notes) are available on the course page (Moodle).


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開講学期
/Semester
2020年度/Academic Year  2学期 /Second Quarter
対象学年
/Course for;
3rd year
単位数
/Credits
2.0
責任者
/Coordinator
ROY Debopriyo
担当教員名
/Instructor
ROY Debopriyo
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/02/04
授業の概要
/Course outline
Course Description
This course is designed for advanced students at University of Aizu who expect to write in their future employment. Moreover, the purpose is to increase awareness of students at UoA about the start-up business culture in Silicon Valley, California. This corporate knowledge about the inner functioning of some of the Silicon Valley companies are important as students get ready to start working after their graduation. Such knowledge would also help them prepare for job interviews. Successful employees know how to communicate clearly and effectively, changing writing style and content for varying audiences and purposes. This class will focus on the difficult task of meeting readers' needs while simultaneously representing your best interests and those of your employer. To meet that end, the assignments will cover a variety of tasks produced under different circumstances, some done quickly during class and some polished and perfected over time. Students completing the semester's work should see a visible improvement in their writing, especially in terms of clarity and precision.
授業の目的と到達目標
/Objectives and attainment
goals
Course Plan
This course is designed to help you write more effectively in work situations and understand the Silicon Valley business issues in more details. Much of workplace writing is done quickly and without time for revision. As such we will take a participatory approach and most of the assignments would leave room for multiple iterations (revisions). Even when you turn in a final document and you have an idea for further improvement of the existing document, I will give you an opportunity to improve on it. But it would be based on a case by case basis. Most of our assignments would be scenario based, working with actual corporate situations. So our class lectures and discussions would center on issues in corporate culture, resource availability etc. I will expect you to have a reasonably good understanding of the context and audience with a plan outline for execution before starting with any writing process. This is because you write in an organization for possible further action and not for grades.


Course Policies
Business Writing is a workshop class that includes in-class writing, peer group work, and case study based projects. In-class work missed as a result of attitude or unexcused absence related problems may not be made up. If you must miss class, use the professional work model: e-mail your instructor with the date and reason for your absence before the class you miss and be sure that any homework is handed in electronically and on time. You can at most miss 5 class periods during the semester without failing the class. Be in class full time. Late entry would be counted as absence. Individual or small group conferences with the teacher will be scheduled each semester as regular class events; a missed conference counts as an absence.

Course Objectives
1 The student should be able to write in any corporate context.
2 Develop and understand various strategies for planning, researching, drafting, revising, and editing documents that respond effectively and ethically to professional situations.
3 Learn and apply strategies for effective group collaboration.
4 Understand and use various research methods to produce professional documents.
5 Develop strategies for using and adapting various communication technologies for projects.
6 Learn to argue with visual data, understanding and implementing principles of document design.


Student Learning Objectives
Documentation Outcomes:
1. The ability to prepare short business documents in English.
2. Being able to write and design in any instructional context.
3. Specifically, learning to design brochures, manuals, business reports, and proposals.
3. Developing and understanding various strategies for planning, researching, drafting, revising, and editing documents that respond effectively and ethically to instructional situations.

Communication Outcomes:
4. The ability to communicate and collaborate with real clients and industry professionals on multiple issues of technical documentation.
5. Learning and applying strategies for effective group collaboration and project management.
6. Developing strategies to use and adapt various communication technologies.

Research / Technical Design Outcomes:
7. Understanding and using various research methods for document testing and delivery.
8. Learning to argue with visual data; understanding and implementing principles of document design.
授業スケジュール
/Class schedule
Class Schedule (Tentative schedule, alterations may be necessary)

Week 1:
• Course introduction
• Understanding how Silicon Valley Business Work
• Assignment on Designing a Text-Graphic Summary Explaining how Silicon Valley Business Work
• Design a one-page 2-column layout explaining the importance of Understanding Silicon Valley Business for Computer Science Majors

Week 2:
• Introduction to Writing Communication & Tailoring Documents for Specific Purpose / Action Verbs
• Use action verbs to explain how NEW START-UPS run its business in Silicon Valley

Week 3:
• Designing Company Brochure
• Design a Colorful Company Brochure for Uber / Airbnb

Week 4:
• Draw a concept-map highlighting how Uber / Airbnb does its business
• Draw a concept-map highlighting how Uber / Airbnb technology works

Week 5:
• Read two specific articles on replicating the Silicon Valley culture in Japan
• Draw the 1st draft of the Sketch boarding software highlighting the agents, agencies, processes and interactions that has been defined in the article.
• Draw the 2nd draft of the Sketch boarding software to develop the previous version and input more information that is more specific.

Week 6:
• Introduction to Silicon Valley Internship Program - Preparation

Week 7:
• Interview for the Silicon Valley Internship Program

Week 8:
FINAL Project on the Silicon Valley Internship Program and Final Course Presentation.
教科書
/Textbook(s)
No text books required. Lecture materials will be posted in Schoology as deemed necessary.
成績評価の方法・基準
/Grading method/criteria
Grading:(Everyone in the group should individually post every individual part of the group assignment)

• 1st Graded Assignment (week #1 - 15%)
• 2nd Graded Assignment (week #2 - 15%)
• 3rd Graded Assignment (week # 3 - 15%)
• 4th Graded Assignment (week # 4 - 15%)
• 5th Graded Assignment (week # 5 - 10%)
• Final Project (week # 6, 7 and 8 - 30%)

Assessment Criteria for Workshops:
I believe that students can motivate themselves best when real-life experience is involved in the process of learning.


The grading for the real-client project would be based on a number of criteria:

1. Organization.
2. Content
3. Quality.
4. Layout.
5. Formatting.
6. Visual Design.
7. Productions and Print Quality.
8. Group Collaboration and Confidential Evaluation
履修上の留意点
/Note for course registration
General Expectations
This is an advanced class and expectations are high. You need to maintain a copy of all the assignments in an electronic portfolio. At the end of the semester, you will turn in this folder that consists of all the assignments, including drafts worked on during the semester. Nothing should be thrown away as informal writing. Students not in class when writing is assigned are still responsible for completion of the assignment when due. Late work will not be accepted without penalty unless students make arrangements for an extension before the due date.


Assignment Expectations
Work must be appropriate to audience, purpose, and context.


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開講学期
/Semester
2020年度/Academic Year  1学期 /First Quarter
対象学年
/Course for;
3rd year
単位数
/Credits
2.0
責任者
/Coordinator
NICHOLAS Allan
担当教員名
/Instructor
NICHOLAS Allan
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/07/15
授業の概要
/Course outline
Course Introduction
In this course, learners' awareness of cultural differences and the ways in which these differences are realized in communication will be raised. Learners will practice and develop all four language skills (reading, writing, listening & speaking), and will build their vocabulary.

Course components
a) In-class activities/active participation
You should attend all classes and participate in in-class listening and speaking activities. Attendance will be taken at the beginning of every lesson, and your participation will be carefully checked during the class. If you have to miss a class for a legitimate reason (e.g., illness or family emergency), you must contact your professor in advance to get credits for attendance.
b) Assignments:
The professor will regularly give graded tasks and quizzes. Some of these will be done in class, and some at home. It is important to complete them on time, and bring them to class. Late homework will not be accepted.
c) Mid-term and final exams:
Exams will be administered twice this term. Make-up exams will be provided only if you miss an exam for a legitimate reason (e.g., illness or family emergency).
***This year, classes will be conducted primarily online, via LMS.
授業の目的と到達目標
/Objectives and attainment
goals
Objectives and Attainment Goals:
By the end of the course, learners will:
a) have a basic understanding of the concepts of collectivism and individualism in relation to culture
b) have some understanding of other prominent cross-cultural research and theories, including high/low context communication and orientation to time;
c) have an understanding of research-based insights into Japanese culture and communication styles
d) be able to compare and contrast their own communication styles with those of other cultures
授業スケジュール
/Class schedule
Week Topics
Class 1 Introduction to the course
Class 2 Defining “culture” and “cross-cultural communication”
Class 3 Individualism versus collectivism: the work of Hofstede
Class 4 Power distance: the work of Hofstede continued
Class 5 Power distance: continued
Class 6 High versus low-context communication styles: the work of Hall
Class 7 Cultures and orientation to time
Class 8 Mid-term Exam
Class 9 Non-verbal communication and culture
Class 10 Non-verbal communication and culture: continued
Class 11 Understanding social context and communication: the work of Brown & Levinson
Class 12 Understanding social context and communication: continued
Class 13 End-term Project
Class 14 Final class & assessment
教科書
/Textbook(s)
Materials for the course will be provided by the instructor, via Schoology.
成績評価の方法・基準
/Grading method/criteria
Grading Method/Criteria:
Active participation: 15%
Mid-term exam: 25%
End-term assessment: 30%
Project: 15%
Quizzes & Tasks: 15%

Attendance will be taken at the beginning of class. Failure to complete homework on time or to actively participate in class may lead to points being deducted from the “participation” category.
To pass the course, your overall score must be at least 50%.

Course policies
Student obligations
It is the responsibility of students to read the syllabus and weekly agendas carefully to take the quizzes and exams during the designated time and submit their works by the designated due dates. If you are absent more than the maximum allowed number of times, the final grade will be an F regardless of your final score for the course.

Academic integrity
It is required that students take quizzes and exams individually; cheating/plagiarizing other’s work will not be tolerated. Students can help each other with assignments to clearly understand questions, but answer parts in each assignment must be completed independently. Co-work is not allowed for this course unless in case of group-work assignments.
履修上の留意点
/Note for course registration
There are no set requirements. However, learners are expected to have completed 1st and 2nd year English core courses.
参考(授業ホームページ、図書など)
/Reference (course
website, literature, etc.)
The course instructor has experience working in the private language education sector, designing curricula and providing instruction.

Course Website
Every student must enroll in the course through Schoology. Your professor will give you the access code on the first day of classes. Weekly announcements will be uploaded on the course page on Schoology. Please check Schoology for detailed information on assignments or other course information. Please contact your professor if you have any problems accessing the website. If you have problems with your login, please contact or visit SSB (RQ 207-E).

***Note: this syllabus is subject to change.***

Class:Lecture


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開講学期
/Semester
2020年度/Academic Year  2学期 /Second Quarter
対象学年
/Course for;
3rd year
単位数
/Credits
2.0
責任者
/Coordinator
ILIC Peter
担当教員名
/Instructor
ILIC Peter
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/01/22
授業の概要
/Course outline
In our technology-driven world, it is critical and timely to study the intersection of learning theory and technology. This course will cover both learning theory and online technologies in Education particularly focusing on the intersection of learning theory and technology. It will address the challenges faced by professionals as new technologies transform the world of education. Students will gain the theoretical and practical knowledge invaluable for education in our technology-driven world. We will discuss and reflect on the theory of learning and teaching practices and pedagogical approaches in relation to the opportunities afforded by online technologies. It will be of particular interest to students who are interested in becoming educators.
授業の目的と到達目標
/Objectives and attainment
goals
1. Develop knowledge of Learning Theory
2. Develop knowledge of Online Educational Technologies.
3. Develop a critical understanding of the limits of online technologies in education.
授業スケジュール
/Class schedule
1. Introduction to Learning Theory and Online Technologies
2. History of Learning Theory and Online Technologies
3. Behaviorist Learning Theory I
4. Behaviorist Learning Theory II
5. Cognitivist Learning Theory I
6. Cognitivist Learning Theory II
7. Constructivist Learning Theory I
8. Constructivist Learning Theory II
9. Connectivism I
10. Connectivism II
11. Collaborativist I
12. Collaborativist II
13. Project Presentations
14. Project Presentations
教科書
/Textbook(s)
No textbook will be used. Course material will be made available on Schoology.
成績評価の方法・基準
/Grading method/criteria
• Online Quizzes: 72%
• Project Presentation (PowerPoint): 25%
• Survey 3%
履修上の留意点
/Note for course registration
Late assignments will lose 10% per day.
After 5 days, a late assignment will receive a mark of 0%.
Not participating in class activities will result in -2%.
Being late 3 times will be equivalent to 1 absence.
Being more than 30 minutes late will equal 1 absence.


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開講学期
/Semester
2020年度/Academic Year  3学期 /Third Quarter
対象学年
/Course for;
3rd year
単位数
/Credits
2.0
責任者
/Coordinator
NOGITA Akitsugu
担当教員名
/Instructor
NOGITA Akitsugu
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/01/31
授業の概要
/Course outline
In this course, students will learn all the English sounds to efficiently improve their pronunciation. Japanese has 50-on-hyō and all the Japanese words consist of the sounds in 50-on-hyō. English has the equivalent of 50-on-hyō and all the English words consist of the sounds in the English sound inventory, which most Japanese students have never been taught in middle and high school. If students learn this inventory, technically they are expected to be able to pronounce all the English words in an intelligible manner.
授業の目的と到達目標
/Objectives and attainment
goals
By the end of this course, students will be able to
(a) pronounce all the English words in an intelligible manner (although students need more practice after the course finishes in order to be comfortable with all the English sounds.)
(b) enjoy English word games, which require basic knowledge of the English sound system.
授業スケジュール
/Class schedule
This course involves lecturing about the sounds, practicing producing/perceiving the sounds, playing games with the sounds, and other drills.

Session 01 Long sounds: ā, ē, ī, ō, o͞o
Session 02 Short sounds: ă, ŏ, ŭ
Session 03 Short sounds: ĕ, ĭ
Session 04 Vowel pairs: oy, ow, o͝o
Session 05 Consonants (liquids): l, r
Session 06 Vowel quiz, consonants (fricatives): s/z, sh/zh, f/v, th/th  
Session 07 Consonant-vowel combinations: wo͞o, yē, ho͞o, and others
Session 08 Consonant blends (英語の拗音): L-blends, R-blends, W-blends, S-blends
Session 09 Coda consonants: n, ng, and others
Session 10 Consonant quiz, stress in English and Chinese(重音と軽声)
Session 11 Stress in sentences
Session 12 Phonics rules
Session 13 Phonics quiz
Session 14 Review
教科書
/Textbook(s)
No textbook. Materials will be provided.
成績評価の方法・基準
/Grading method/criteria
Vowel quiz (母音小テスト): 20
Consonant quiz (子音小テスト): 15
Phonics quiz (つづり小テスト): 15
Assignments (課題): 15
Final exam (期末テスト): 35
履修上の留意点
/Note for course registration
Students are expected to use the English sound system outside the classroom.
参考(授業ホームページ、図書など)
/Reference (course
website, literature, etc.)
https://youtu.be/g0QIzy2KfKc


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開講学期
/Semester
2020年度/Academic Year  2学期 /Second Quarter
対象学年
/Course for;
3rd year , 4th year
単位数
/Credits
2.0
責任者
/Coordinator
BLAKE John
担当教員名
/Instructor
BLAKE John
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/01/29
授業の概要
/Course outline
The primary aim of this course is to enable participants to be able to visualize tense and time in English. Participants first analyze the form and function of tenses in English. Participants then develop a simple natural language processing tool to visualize the tense of English sentences in a particular text type. Visualizations may involve simple rule-based parsing and/or more sophisticated natural language processing pipelines.
授業の目的と到達目標
/Objectives and attainment
goals
By the end of the course participants will be able to:
(a) understand how to use 12 English pedagogic tenses
(b) explain the relationship between time, tense and verb class
(c) extract time-related information from texts
(d) visualize tense, e.g. using timelines
(e) adapt or create an online tool to visualize related language features
授業スケジュール
/Class schedule
This content of the course will be tailored to the requirements of the participants by the class teacher.

Time and tense
Session 1 Theory of time
Session 2 Time, tense and aspect
Session 3 Time in natural language
Session 4 Function of tenses
Session 5 Mapping tenses  
Session 6 Visualization tools
Session 7 Visualizing using NLP pipelines
Session 8 Review

Visualization
Session 9 Idea generation
Session 10 Prototype development I
Session 11 Peer review
Session 12 Prototype development II
Session 13 Prototype development III
Session 14 Demonstrations
Session 15 Final Exam
教科書
/Textbook(s)
No textbook. Materials will be provided.
成績評価の方法・基準
/Grading method/criteria
Active participation: 30%
Quizzes: 30%
Final exam: 40%
履修上の留意点
/Note for course registration
None
参考(授業ホームページ、図書など)
/Reference (course
website, literature, etc.)
Bird, Steven, Ewan Klein, and Edward Loper. Natural language processing with Python: analyzing text with the natural language toolkit.  O'Reilly Media, Inc., 2009.


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開講学期
/Semester
2020年度/Academic Year  4学期 /Fourth Quarter
対象学年
/Course for;
3rd year
単位数
/Credits
2.0
責任者
/Coordinator
NOGITA Akitsugu
担当教員名
/Instructor
NOGITA Akitsugu
推奨トラック
/Recommended track
履修規程上の先修条件
/Prerequisites
使用言語
/Language

更新日/Last updated on 2020/01/31
授業の概要
/Course outline
No matter where you work after graduating from university – a private company, a government office, or in academia, good communication skills are essential for success. In this course, students will learn and practice communication skills based on those learned by the instructor in Canada and China. In each class, students will be asked to speak out on given topics based on the instruction. There are YouTube-styled speaking assignments. There are also a few writing assignments. Shy students are welcomed because there is a rule that no one criticizes other students’ opinions in this class.
授業の目的と到達目標
/Objectives and attainment
goals
This course is designed as a preparation for communicating with various people as employees in organizations.
授業スケジュール
/Class schedule
Empathy and Sympathy(共感と同情:決して頭ごなしに否定せず、相手の視点に立つ)
Class 1. Even if your friend is wrong, do not directly say, “You are wrong!”
Class 2. If your friend is complaining, do not say, “You are the one who is bad!”
Class 3. Pretend that you are a teacher, and answer your student’s silliest questions.
Class 4. Even if the theory you have read is wrong, do not criticize the author himself/herself.

Handling Complaints in Organizations(苦情の対応)
Class 5. Deal with angry customers’ complaints.

Using Compliments in Organizations(ほめる)
Class 6. Point out as many good things about your friends as possible.
Class 7. Try to stay positive in negative situations.

Understanding Gender Differences in Communication Styles(男女のコミュニケーションの違い)
Classes 8, 9. Try to understand the difference between men’s and women’s communication styles.

Managing People with Low Ambition(面倒くさがる相手)
Class 10. Understand the difference between people with low and high ambition.
Class 11. Try to motivate people with low ambition.

Discussing Controversial Issues(意見が分かれる問題)
Class 12. Choose one from two extreme choices and explain why you chose it.

Non-native English(ノンネイティブの英語)
Class 13. Compare different varieties of World Englishes and understand that non-native English is fine.

Final Project (Play)(最終課題(劇))
Class 14. Students make their own story and script, and do a play.

Last-minute changes to the class schedule is possible.
状況によりスケジュールは変更する。
教科書
/Textbook(s)
No textbook
成績評価の方法・基準
/Grading method/criteria
IIn-class activities: 60%
Speaking assignments: 20%
Conference attendance assignments: 10%
Final project (Play): 10%


履修上の留意点
/Note for course registration
Students are expected to use the skills outside the classroom.
参考(授業ホームページ、図書など)
/Reference (course
website, literature, etc.)
Empathy and sympathy
https://www.workplacestrategiesformentalhealth.com/mmhm/pdf/articles/Understanding_Empathy_and_Sympathy.pdf

Clarification
https://www.skillsyouneed.com/ips/clarification.html

Customer complaints
https://www.eonetwork.org/octane-magazine/special-features/sixstepstodealingwithcustomercomplaints

Compliments
https://englishwithkim.com/giving-compliments/

Gender differences
https://online.pointpark.edu/public-relations-and-advertising/gender-differences-communication-styles/

Smart answers
https://chroniclevitae.com/news/358-stupid-questions-smart-answers
https://www.inc.com/lolly-daskal/the-smartest-ways-you-can-answer-dumb-interview-questions.html

Managing people with low ambition
https://www.mindtools.com/pages/article/low-ambition-workers.htm


Responsibility for the wording of this article lies with Student Affairs Division (Academic Affairs Section).

E-mail Address: sad-aas@u-aizu.ac.jp